Terms & Conditions
Welcome to Shahthemes (“we”, “our”, “us”).
By accessing or purchasing from https://shahthemes.com, Operated by Redefine Consulting & Services LTD, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
1. Company Information
Shahthemes is a digital products business offering website themes and related digital services.
For support or inquiries, please contact: support@shahthemes.com
2. Products & Services
All products sold on Shahthemes are digital products, including but not limited to:
- Website themes
- Templates
- Design files
- Related digital assets
No physical goods are shipped.
3. Digital Delivery
Upon successful payment:
- Products are delivered digitally, either via instant download or email
- Delivery is considered complete once access is provided
It is the customer’s responsibility to ensure they can receive and download digital files.
4. License & Usage
Unless stated otherwise:
- Products are licensed for personal or commercial use
- Redistribution, resale, sublicensing, or sharing of files is strictly prohibited
- You may not claim our products as your own
Violation of licensing terms may result in termination of access without refund.
5. Pricing & Payments
- All prices are listed in the applicable currency on the website
- Payments are processed securely via third-party payment providers (e.g. Stripe, PayPal)
- We do not store payment card details on our servers
Shahthemes reserves the right to change prices at any time without prior notice.
Refund Policy
All products sold on shahthemes.com, operated by Redefine Consulting & Services LTD, are digital. Once a product is delivered or accessed, the purchase is considered final.
We strongly encourage customers to:
- Review the live demo carefully
- Read the full product description
- Contact us before purchasing with any questions
The demo on our website represents exactly what you will receive.
Support & Technical Help
If you face a technical issue or defect:
- Contact our support team within 7 days of purchase
- We will do our best to help fix the issue or guide you through setup
When Refunds May Be Considered
Refunds may be issued only if:
- The product is clearly defective or unusable, and
- Our support team is unable to resolve the issue within a reasonable time
Refunds Are Not Provided For
Refunds cannot be issued for:
- Change of mind after purchase
- Lack of technical knowledge or experience
- Compatibility issues not mentioned in the product description
- Failure to review the demo or product details before buying
All refund requests are considered on a case-by-case basis by Shahthemes.
7. Support
We provide reasonable technical support related to:
- Product functionality
- Bug fixes
- Installation guidance (where applicable)
Support does not include customization unless explicitly stated.
8. User Responsibilities
By using our website, you agree that:
- You will not misuse or attempt to exploit our products or services
- You will not upload malicious content or attempt unauthorized access
- You will comply with all applicable laws and regulations
9. Intellectual Property
All content on Shahthemes, including text, graphics, logos, and products, is the intellectual property of Shahthemes and protected by copyright laws.
Unauthorized use is strictly prohibited.
10. Limitation of Liability
Shahthemes shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or business arising from use of our products
- Issues caused by third-party software, hosting providers, or platforms
All products are provided “as is”.
11. Third-Party Services
We may link to or integrate third-party services.
We are not responsible for the content, policies, or practices of third-party websites or platforms.
12. Termination
We reserve the right to:
- Suspend or terminate access if these Terms are violated
- Refuse service to anyone at our discretion
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Continued use of the website constitutes acceptance of any changes.
15. Contact Information
For questions regarding these Terms & Conditions, please contact:
📧 support@shahthemes.com